» Miscellaneous » Complaint / Review: - Consumer Report. #1085538

Complaint / Review
Consumer Report

I upgraded to an iPhone 5 at my local Radio Shack and the sales person could not explain how to download the telephone directory, music, calendar, photos, notes, etc. From my iPhone 4 as backed upon my iMac. She gave me a number to call for support, which I understood was Apple support. When I called, I got MyTechHelp offering to help me transfer all of my files for $49.99. Very long story short: I spent 8 hours with two technicians but they could only transfer the telephone directory, music and my calendar. The first time I backed up my iPhone 5 to my iMac, it deleted the music and calendar. MyTechHelp knows nothing about iPhones. So I wasted my money and a lot of time. I am surprised that Radio Shack participates in such a sleazy operation.


Country: USA   State: Florida   City: Margate   ZIP: 33063
Address: 5259 Coconut Creek Parkway
Phone: 8776869789, 8779237154, 9546579600, 8775526585, 8776070226, 8776070237, 8777634010

Category: Miscellaneous


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