My wife and I did sign up for Adult Friend Finder several months ago. After checking out things we decided this type of thing wasn't for us. I was forced to cancel my credit card to have this billing stopped. This wasn't a big deal and I assumed this mess was behind us. I still received emails in regards to our account. I didn't pay much attention to these emails and deleted them.
One day a few months ago I decided to check if we had been removed. I then went back to the AFF site. Without even signing in, I was able to do a search. It was as I had expected, the profile was still there. It was only a standard member profile but still there. I have emailed these people several times but they don't even read the emails. I have attached one of the emails below. It clearly shows they don't care enough to even read the emails you send. They tell me the profile is deleted but it's still there. The password doesn't work and we have no way to remove our pictures.
This whole mess is getting very frustrating. Just some advice, if you put a picture on AFF plan on it being there forever.
Below is just one email I have sent to try to resolve this mess. I did remove our email and AFF user name to prevent further embarrassment.
Marie R
I have been very patient in trying to get this profile removed. I have been trying to fix this issue for over a month. The account " &" is still in your system and can still be found doing a standard search. I have attached below the page I pulled today 12-31-04. It is evident from the reply I received below that your customer service representatives are not reading the emails as I have clearly stated in several of them that I want this account deleted ASAP. My wife and I did use your service but now want it removed. We do not want our profile to show up even in the the standard member mode as it is now. I'm not sure how I get through to you people. I will be forced to take legal action if this situation is not resolved soon. Once again, if you need any information from us, credit card number used ect, please contact us.
Original Message
From:
To:
Sent: Thursday, December 23 10:02 AM
Subject: ffadult - Remove/Delete Account [#]
Dear Member,
The system shows that your account was deleted by the owner - you 10-26. Whether intentionally or not, it seems that you clicked on the "Delete your account" link located on your Personal Preferences page.
Unfortunately, we cannot restore accounts deleted in this manner. The link you clicked is permanent and if you wish to continue as a member, you will need to create an new profile using a different email address.
Thank you,
Marie R.
Billing Support
=
Type: Remove/Delete Account
Handle: #
Email: #
LEVEL:
PWSID:
Browser:
Date: 12/22
COMMENT:
I wrote in regards to having a profile removed permanantly from your site weeks ago. I was assured this was being taken care of. I just looked and it is still there. As I stated in my email weeks ago, we have lost our password and have canceled our yahoo email account associated with this account. We can no longer log in to remove this account. We want this thing removed ASAP. It is now a standard account and the user name is #. We can provide any information neccessary to verify our identify. The email associated with this account is &@yahoo.com The name on the credit card used was either &. It was our Visa card and the last 4 of the card used was *. Once again Please remove this entire account or point us in the right direction to take futher action. Thank you
B #
4. Standard Member
* Sexy So.ca couple looking for fun. Care to join in?
35 year old Man
35 year old Woman
Looking for Women or Couples (man and woman)
Living in Oceanside, California, United States
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