Usacomplaints.com » Miscellaneous » Complaint / Review: ValuePlusOnline - Consumer Report. #1082089

Complaint / Review
ValuePlusOnline
Consumer Report

I was wondering why my account never seems to go down as I was paying over the min payement every month. Checking my statement I foun a charge for 24.95 from SEM*Value Plus 800-4751942 MN. Checked my statements back to Aug when my wife ordered some production from the phone that she seen on TV. I called the number and they said it was a "FREE" trial which was never cancelled so they charged for it. I told them we never received one bit of information in form of a letter or E-mail explaining the service they are charging for. She said a packett should have been sent. I told her we recieved no packett and that I knew she would say that based on various web complaints I found prior to calling. I told them to cancel anything they have with our names on it and to send me a refund form. She said it'll take 5-10 days to arrive. Next step will be contacting the US Attorney General's office and the Attorney General's office for the state of Minnesota.


Offender: ValuePlusOnline

Country: USA   State: Minnesota   City: Edina   ZIP: 55436
Address: Consumer Affairs, 5832 Lincoln Dr. Ste. 302
Phone: 9522582100, 8004751942, 9522582000
Site:

Category: Miscellaneous

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