My Name is Kathy and I am writing this for my Client (Lola) because I was the one that worked on these camera's. My Client bought 8 camera's and half of them come with missing parts, such as the antena, cd, that was suppose to come with each camera that my Client recieved. So I proceeded to install the camera's on her computer. I got threw every step but the last step kept giving me a error. So we (Client and Me) got ahold of the Tenvis support and he promised that the technical guy would get ahold of us (we tried threw phone and email). He never did. So I ended up contacting the internet provider to see if i could get the modem that the camera's said they needed. Got the run around with this step for 3 month getting help from them. (the reason it took this long is that I " Kathy" only work 2 days a week for my Client) I put in a good week worth of technical support, trying to get these camera's up and running but in the end we had to give up on it because of the problems with the install of the wi-fi. They just would'nt connect.
0 comments