Complaint / review text:
Purchased anderson windows in 1998. Contacted anderson windows in 2001 about vinyl shrinkage and frame leaking on double hung windos installed.
File number from 2001 is 1096480All
THEIR POLICY [&non-glass components are warranted for a period of 10 years from the date of purchase. If your product is within the 10 year limited warranty period we can offer to send you a replacement sash at no charge to you]
THEY REFUSE TO SERVICE OR RAPLACE ANY PART STATING THEY SENT A TUBE OF CALK FOR 30 WINDOWS.!!! Other states have persued class action suites but none in michigan, that i know of