Complaint / Review
Verizon Wireless
Equipment not installed in time, billed after it was returned

Verizon failed to set up their equipment in allowed time span. They refused to take back equipment or demonstrate it. The claim I owe them for the nonuse of equipment. After 2 plus months they accepted return of equipment and waived all charges. Their accounting group did not waive the charges. I'm still being billed for that which I no longer have. Calls to verizon only give you menus and clerks who have no authority. There is no local office where I can talk to a person in authority face to face. Please help a little guy against the big corporation.