I was at Braums (2305, SE Walton Blvd, Bentonville, AR) today (May 23) @ 9.00am. I went into the milk and fruits section and bought what I needed and then decided to buy some breakfast and went to the main counter at the entrance to order breakfast. While I was there I asked them If I could check out and pay for the rest of the items (milk, fruits, etc) at that counter, but the lady there said I had to go back to the milk/fruits section to check those items out.
When I went back to the check out counter at the grocery section, there was an old lady at the counter who was really mad at me for going to the other counter and she said she could be in trouble because I asked the other counter if I could get checked out there. She said you are supposed to come here and check out your grocery items. When I say you should come here to do it, that means YOU MUST come here! Don't u understand! I was really offended, I asked sorry and left.
I have been a regular customer of Braums for 3 yrs and this is the first time I have had a bitter experience at Braums. Please take action.
[email protected]
0 comments