I recieved a phone call on Nov. 20 from T.A.N. Saying i was entitled to a free vacation 6 days and 5 nights in Florida. I told them no from the start. Then he said this is yours to keep even if you cancel your 14 day trial period within the 14 days. So i said ok send the info. They also tell you that you will recieve it in 3 or 4 days. NOT SO!!!
The letter was post marked Dec. 1 and i recieved it Dec. 3 and it said my trial period ended Dec. 4. I quickly called and canceled and the lady said i might get billed because my due date was the 4th and it was near the end of the day. She also gave me a confirmation number. On Dec. 13, Capital Travel made an unauthorized withdrawal for $59.95.
I looked for Capital Travel on yellowpages.com with no luck, so i called T.A.N. From my cell phone because when you use your house number it finds it in there records and all you get is a recording. Anyhow the lady there tells me that my account was canceled and that Capital Vacations is there other company. Needless to say i never spoke with them just like everyone else. The lady told me when i call hit the # key twice to speak to a rep. Otherwise you get the same recording as when you call the other number.
I called them. I was told to send a letter saying i never recieved my package and that i wanted my money refunded. Funny how they can withdraw from you electronically but can't put it back that way.
I have sent them a letter, registered so they can't say they didn't recieve it, also went to my bank and filled out an unauthorized withdrawal and also filed a claim with the better business bureau. You can do it also online at www.bbb.org. I also sent it into wsoctv.com for there action 9 news. Next i'm calling the attorney general and the federal trade comission, and i will get a lawyer if need be.
Make sure you save the envelope it came in if it arrived after your due date. I noticed they didn't put a date on the letter when it was writen. Also wish i knew if we all have the same bank. I never got these calls til i opened my checking account online at the bank i've been with.
The thing i'm mad about the most is they had all my bank info before they called me. They asked what town my bank was in and when i told him he said no i have listed for Maryland, i believe it was. Well guess thats where the online application went.
Ted
Concord, North Carolina
U.S.A.
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