Usacomplaints.com » Miscellaneous » Complaint / Review: Equinox Skin Care - Consumer Report. #1061334

Complaint / Review
Equinox Skin Care
Consumer Report

I ordered a $4.95 sample at $99.00. At the end of the documentation it said I had 18 days to call and cancel. I did call on the 14 day from when I ordered it, and I was told I had only 14 days to cancel and the day I orderd counts the first day. So what they are saying is that you have 13 - 24 hour periods in which to cancel. I asked him what country he was in, as every time I called to speak to a manager they all moderately spoke English. I did document on the final draft in my dayplanner the exact time that I must call.

This may be a good product, I do not know... There is not enough time to use it; I think they want your first $99.00 billed. If it was really a good product, I think they would be concerned with customer service. The ultimate goad is not the product, but to get into your bank account.


Offender: Equinox Skin Care

Country: USA   State: Texas   City: Dallas   ZIP: 75229
Address: 11532 Harry Hines Boulevard, #320
Phone: 8773161859
Site:

Category: Miscellaneous

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