Complaint / Review
Wal - Mart Family Mobile
Consumer Report

My name is Norman Anthony, I baught a Samsung galaxy S 2 cell phone from Wal - Mart on 01/27 for the primary purpose sf sending pictures of damaged homes to various ins.Co. My Phone stopped working on 03/20. I was asked to send it back for replacement. I mailed it back by UPS on 03/25. It arrived on 03/28 at WFM Return Center 500 Lee rd. STE 200 Rochester N.Y. I was told by Wal-Mart family Mobile that I would receive another phone within 5 to 7 business days. As of this day Family Mobile can not give me any information concerning my phone. My tracking# is (Personal Information Removed). Order# is (Personal Information Removed), My phone# (Personal Information Removed), acc# is (Personal Information Removed), Pin# is (Personal Information Removed). (Family Mobile's# is (Personal Information Removed) Please contact me