I ordered sample creams for offer price £3.97 - received - then noticed £97 taken from my card. Emailed them and they said I could return address in Israel. I did this on 18 Feb and since then have been emailing them weekly. The most recent email is below. THIS IS A TOTAL SCAM, DO NOT ORDER ANYTHING FROM THEM
Dear Lynda,
Once we receive the parcel back to us, your refund will be issued immediately.
Regards,
Veronika
Customer Satisfaction Specialist
Dead Sea Beauty Kit, www.deadseakit.com
* Due to a higher than normal ticket volume, we are currently experiencing delays.
Please allow up to 72 hrs. For a response. Rest assured you will be promptly attended to.
We apologise for any inconvenience this may cause and greatly appreciate your patience! *
Original Message
Under the circumstances, i am going to contact my Trading Standards Officer to take this claim forward
Lynda (Personal Information Removed)
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