We pureshed the bamboo flooring. Awaited delivery. The trackter trailer droped the flooring on the street in front of or house. My wife and myself with the help of next door neighbors helped in carrying the flooring into the living room of the house, were it sat for about 5 to 7 days before instalion.
The floor look beautiful. About a mounth and a half later the problems aperid. The first thing I notised was the one plank seperitiong then all of the floor cupping. We call customer service, they sent us a form to fill out and, told us to take some pictures of the floor, which we did.
About one week later we recived a letter saying that it was a instalition problem.
I then hired an independent cuitifed floor insptore at the cost to me $375.00 His results were not the instatlion but the flooring.
This company is just giveing me nothing. We did not make the flooring and we did not installe it, all we did is pay for it.
David (Personal Information Removed)
H# (Personal Information Removed)
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