I ordered Bella Genix trial and paid with my credit card in the amount of $4.95. I received the product about a month later. My credit card account was debited twice in the amount of $94.90 and $99.95 without my permission. I am trying to get a refund however I am unable to call their 1-888-478-0416 from overseas. Can you please provide me with their email address?
The term and conditions as per below stated 30 day money back guarantee. This is a scam.
30-DAY MONEY-BACK GUARANTEE (for NON-trial orders)
If you are unsatisfied with BellaGenix for any reason, simply cancel your order by contacting our Customer Care department at (US) 1-888-478-0416 (Monday-Friday 8AM-8PM, Saturday 9AM-2PM EST) within 30 days of date of your order. Upon contacting Company and cancelling your order, you will be provided with a Return Merchandise Authorization ("RMA") number. After canceling your order, you will have 7 days to return the unused portion of the Product, or if it is empty, just return the empty jar to our Company. You must write the RMA number on the return packaging in order to avoid being billed for the Product. Company will not refund or credit any shipping and handling charges for any Product that was shipped to you.
14-Day Trial Offer
With BellaGenix's 14-Day Trial Program, you will receive one full jar and you will initially be charged only a small shipping and handling fee. Your 14-day Introductory Trial Offer ends 14 days from your order date. If you are enjoying the product and loving the results 14 days from the date you place your order (order date), do nothing. Only then will your credit card be automatically charged 1 easy payment for the 1 trial jar at just $99.95. If you are not satisfied with your BellaGenix offer, call customer care at (US) 1-888-478-0416 (Monday-Friday 8AM-8PM, Saturday 9AM-2PM EST) and cancel and you will have no further obligations.
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