I joined the 14 day trial offer of the product and read the terms and conditions on the website (https://bellagenix.com/offerv2/? Click_id=774501271&c1=657752037&AFID=410028 & at the bottom of the page) before I finalized my order.
"With BellaGenix's 14-Day Trial Program, you will receive one full jar and you will initially be charged only a small shipping and handling fee. Your 14-day Introductory Trial Offer ends 14 days from your order date. If you are enjoying the product and loving the results 14 days from the date you place your order (order date), do nothing. Only then will your credit card be automatically charged 1 easy payment for the 1 trial jar at just $99.95. If you are not satisfied with your BellaGenix offer, call customer care at (US) 1-888-478-0416,518-907-4192 (Monday-Friday 8AM-8PM, Saturday 9AM-2PM EST) and cancel and you will have no further obligations."
THe last sentence being "if you are not satisfied, call customer care and cancel and you will have no further obligations".
But when I finally received the product 1 week after ordering a new set of terms and conditions were included where this sentence have been changed (without my prior consent) to read "if you are not satisfied, call customer care and cancel
gt; and request a return merchandise authorization (RMA) number with instructions to return the product and you will have no further obligations.
HOw convenient? So of course I called customer service to cancel my order and have no further obligations. But, I had to either obtain a RMA nr to return the product and pay the shipping (from europe to USA) OR they so kindly offered me a 50% discount to purchase the "free trial bottle". So I had to agree to pay USD44 to get them off my back.
0 comments