Complaint / Review
FreeShipping.com
Refund denied after 30-day trial, student short on money

On February 11, I wrote: Hi, FreeShipping has recently charged $13.95 from my account. I was not aware of that. Could I please have my money back? I never used the shipping thing, and I am a really poor student. I only signed up because of an advertisement, and I only have 10 bucks left in my bank account. Can I please have my money back?

The company's reply: "I will be happy to process your cancellation today, however we do not issue refunds after the 30-day trial period. Since your cancellation is not effective until the end of the billing period, please feel free to use the membership benefits until this time. Please let us know if you have any further questions. Thank you and have a great day! Katie, FreeShipping.com Customer Service"