» Internet & Web » Complaint / Review: - Ripped me off before the 30 day trial was up. #984371

Complaint / Review
Ripped me off before the 30 day trial was up

I joined this free shipping site on oct 9th i got a charge on my paypal nov 8th. I first called them up nov 8th and cancelled my membership then i checked my paypal again there is still a charge on my acct so i emailed them and this is the message i got

Re: InquiryClick to teach Gmail this conversation is not important." Customer Service [email protected] 6:41 PM (14 hours ago) to me Thank you for contacting Customer Service.

We have received your inquiry. We make every effort to respond to our Members as soon as possible; however, please allow up to 24 hours for our response.

Customer Service Team Customer Service [email protected] 6:44 AM (2 hours ago) to me Hello,

Unfortunately we do not issue refunds after the 30 day trial period. Since your cancellation is not effective until the end of the billing period, please feel free to use the membership benefits until this time.

Thank you and have a great day!
Katie Customer Service

On Thu, 08 Nov [email protected] wrote:
Requested Department: customerservice
Program Name:

Customer Comments: i called up and cancelled my membership but my paypal is still showing a charge of $12.97 USD i would like for you to refund my money to me ASAP


Country: USA
Phone: 18552267047

Category: Internet & Web


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