Complaint / Review
FreeShipping.com
Promised instant free shipping never applied to my order

Personal Creations (a gift website) offered people to try Freeshipping.com. I was fully aware that I would have to cancel my subscription within the month in order not to be charged monthly. I thought I would give it a shot, so I paid my $13 for January.

I went to the Freeshipping.com website and went to their link for Personal Creations. It said I would get instant free shipping on my order. It did not happen. So I called Personal Creations; they blamed Freeshipping and told me to call FS. I did. Freeshipping blamed Personal Creations and told me to call PC.

After an hour on the phone, it turned out I had to go to ProFlowers on the Freeshipping website and put in my order from Personal Creations to get my instant rebate.

I will never use either site again. I cancelled my subscription to freeshipping.com, but it is frustrating to think that they got 13 bucks out of me for something that was supposed to be so simple.