Ordered the trial of Vydox on 12/02. On 12/04 $4.95 was deducted for the trial. I received the trial package and on 12/19 my account was charged $89.99, unauthorized. I didn't notice it right away and then I received another package and was again charged $89.99, also unauthorized. I returned both packages of the product by certified mail with a letter enclosed, reminding them of their "4.95 trial offer" and requested a refund. That was on 01/18.
On 01/28, I received the package back marked "refused" so I called them. I got a runaround excuse, was told I never signed up for the trial offer. I reminded them of their "money back guarantee" and they told me to fax them a copy of it. I'm going to do that but I don't hold out much hope of recovering my money.
Complaint / Review
Vydox
Consumer Report
Author: Lawrence243
Offender: Vydox
Country: USA State: Georgia City: Martinez ZIP: 30907
Address: 4816 Technology Drive
Phone: 7068545930, 8004687861, 8004060952, 8004805704
Site: vydox.com
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