» Miscellaneous » Complaint / Review: - Consumer Report. #1024403

Complaint / Review
Consumer Report

Don't ever do any business with these thieves.
They charge your card for the rooms even tough the reservations are 3 months from the date you made them. They will tell you there is no vacancies at the hotel you ask for and there are no vacancies in the immediate area. And book you at a more expensive hoptel. They don’t send you a confirming e-mail (asked 4 times for one and was told 4 timesthey would send it and never did). Then they tell you you have to go to another reservation service like Expedia and they will refer to another reservation service to get it cancelled (sent to before I could enter the cancellations). Charges still appear on my card and then they charge you a dollar to cancel the reservation when they say there is no charge.
These people give a bad name to the third party resvervation business. Call the hotel directly and make sure its the hotel site. I thought I was dealing with the hotel not this bag of thieves. Be careful


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