Usacomplaints.com » Miscellaneous » Complaint / Review: Avg - Consumer Report. #1023688

Complaint / Review
Avg
Consumer Report

I bought AVG antitvirus in Jan.in the long description of the Invoice, Order Confirmation & License was a clause stating that the subscription is subject to automatic renewal unless I cancel at least 18 days before the subscription expires. I never read to the bottom of the form (my fault I know) and never noticed the renewal clause. I have never seen this in any other software I have purchased and would never have agreed to an automatic charge at some date a year in the future. I had intended to let my subscription to AVG expire since I wasn't happy with it for several reasons but 14 days before expiration they took payment from my account automatically and I can't cancel because it is less than 18 days from the expiration date.


Offender: Avg

Country: USA   State: Massachusetts   City: Chelmsford   ZIP: 01824
Address: 1 Executive Drive 3rd floor
Phone: 9783194461, 9783194460
Site:

Category: Miscellaneous

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