Shirestone countertops installed in my house are defective! I was told that
they would not have to be reseal for at least 5 years or maybe longer. They
were installed May. With in the first two years they were resurfaced and
sealed twice and the product is again peeling.
I have attempted to get resolutions with Shirestone
Custom Countertops and have had no luck. I have been told by the person who is not a Shirestone rep that this
is a faulty product with the list of complaint growing in my geographic location.
I was told Contractor who install this product are not
allowed to purchase the produce from Shirestone until they are trained and
become approved installers for Shirestone. I was also told the installers had
to travel to the Shirestone location to be trained in aspects of the product.
After the initial installation the product was sticky
and would not dry.
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