First i was mis lead to believe i was dealing with Apple. Second i was told i would be charged $99 one time and instead charged 3 times... Was told i would be credited but instead was charged an additional $199 and another $49. They are fast talkers and talk in circles. Tell you nothing straight up. The customer service Ursulla Ursineia whatever her name is, well she is VERY RUDE. A customer calling with a problem and she attempted to scold me like a child and then hung up on me! I am on hold now yet again trying to get my money back!
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