So I go and purchase the new modem for my home.
Call TWC for the obvious issue of I have bundled cable, internet and PHONE...
Guess what—from the words of Tech Support, sir you are to keep Arris Phone Model FREE of charge. You will need to get a cable splitter and 2 coax wires to split the cable to the ARRIS for your phone and the other to your new modem.
Someone please explain how the hell that makes sense? The ONE ARRIS Modem is working fine already, no issues, no problems.
So someone tell me again—WHY DO I NEED THIS OTHER MODEM?
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