Category: Literature & Books » page 3
Complaints, reviews, scams and fraud reports

Barnes and Noble
Customer Service

My family had taken a trip from Michigan to Florida and my daughter had asked to stop at several Barnes and Noble stores. We picked up four books and where jumping on the high way to head home when she noticed that one of the books had three chapters that where half way cut off. Of course that was the last book of its kind, ...

Better World Books
Horrible

Let me tell you about my recent purchase-ordered a set of three books in a slip case, paid 3.99 for gift wrapping and sent a request to have the set mailed in a cardboard box. Guess what? 1) st of all-got only one of the three volumes! Are you'all STUPID? The title reads: "THREE VOLUMES IN A SLIP CASE" Yet they only sent vol. ...

Barnes & Noble
Customer Service

I called customer service to acknowledge a problem with an order I had just placed. They put me on hold for five minutes then came back on and told me everything had been taken care of. The next day I discovered that nothing had been taken care of. When I called back, I was told that there was no logged information about my ...

BBV Discount Books
Unauthorized Charges

In July of 2010 my wife bought a book for me. She did not know that she joined this book club. Since then we have been charged $9.95 every month. We thought each other was charging something until it overdrew our account. It was then we found out that neither of us authorized this charge. I called my bank and got the phone from ...