Our daughtwe obtained a guide that she currently had for Holiday from Barnes and Respectable having a gift delivery. We attempted to switch it on 12/16, but Barnes and Noble would not get it done. The guide was purchased 10/18, as well as their return policy is 60-days so we were SOL. I recognize businesses have guidelines, however it nevertheless made me angry. We were simply attempting to trade a fresh guide for another and were just 8 times past their return policy day during Holiday. A business that needed our potential company might have discovered a method to make us content. Barnes and Noble is likely to be my last option for publications from today on.
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