United Law Group is a scam and the people who work there are scum of the earth. They said they could help me modify my mortgage loan for $4,800. I paid them the money and almost immediately they disappeared. The scam is almost perfect. They send you a welcome package that says they have contacted your bank and have asked in a legal manner to stop all proceeding against you and that they are demanding that the bank produce some legal documents before proceeding. Meanwhile, they ask you to fill out lots of personal information and get that back to them. When you do that they still do nothing. I waited 4 months for them to act. I could not reach them by phone. You call and you get an answering service who takes your message but nobody ever calls back. You keep calling and you eventually get a live person, who is rude and will hang up on you if you complain about how poor the service is.
Then I received notice that my bank was foreclosing. I called ULG to ask why the bank was foreclosing when ULG said they had everything under control, and as usual I was not able to talk to anyone. After a few days my bank called me and wanted to make me an offer and agreed to stop the foreclosure. I then called ULG to get my money back. They had done nothing for me, so I wanted my money back. Eventually, on 2/1, I reached someone named Stephanie who said she was the customer services supervisor. She said the refund would take 4-6 weeks. I never heard another thing. I called back on 3/26 and eventually talked to Marissa, Stephanie's replacement. She said she would send an email to the refund department and that is all she could do. When I asked for the phone number to the refund department, she said she could not give it to me, that it was company policy not to. Marissa said I should receive a call by 3/30. I never received a call!
Today, 4/8 I call again. This time I'm told that the refund department will call me back. I wait 2 hours and nobody calls, so I call back. I'm then told that I complain too much and that is why it is taking so long to return my money.
I will never get my money back. This is a complete scam. They have not done one thing for me but take my money. A man with a fake British accent on a phone message, and a stressed out lady posing as a customer services representative is all that exists here. We need to send these criminals to prison. Please do not give them your money.
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