Well, add our names the ripped off list. We hired Apply2Save the beginning of October. Since then, we were told in November that we would have terms by December. On December 12th we spoke with Apply2Save and they stated that everything with the bank is back logged and we now could expect to see terms by the end of February. On that same date we opened a letter from our bank stated that our loan modification file was closed due to lack of cooperation. We called apply2save back immediately and they danced around the questioning and quickly turned the conversation around to the bank needing updated information. We received a call from apply2save the following week stating our file was reopened. Well February has come and gone. We contacted apply2save continuously asking for updates and finally they stated that we would have terms by April 3. We were always told by apply2save that we shouldn't contact our bank that is what we hired them for. We got sick of the double talk and call our bank. Well, our file with the bank has been closed again since January 24 for lack of communication again. Needless to say, apply2save got an ear full but that is not enough. I want them shut down, my money back and a class action suit against them. Also, they always state don't worry; everything will be fine. I actually received an e-mail from them stating, "No Problem. Everything will be fine. I'll make certain of it."
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