Here is a chronology coping with the corporation (individual). Ideally, somebody may study this & prevent my terrible experience. Cope with this person at your personal danger.
7/30/12: bought fix for damaged camera LCD display [via AMEX] from DarnToothySam via site & obtained a fix type & ID #.
7/31/12: delivered my camera to DTS via UPS covered [0 value].
8/3/12: DTS recognized delivery of camera via email [status "awaiting repair"]
8/30/12: obtained regular record from AMEX observing cost from DTS dated 7/30/12
8/3 thru 9/20/12: attempted often to discover standing of my fix via telephone calls or mail, without any reaction from DTS.
9/20/12: delivered a professional notice to DTS seeking position of camera.
9/26/12: investigated (belatedly) consumer opinions & sites associated with DTS support problems.
9/26/12: approached & documented a towards the Better Business Office [www.minnesota. BBB.org]
9/26/12: approached AMEX to record a problematic cost
9/27/12: approached nearby Burnsville police division [952.895.4600]. Official was really conscious of DTS & stated he'd deliver somebody out to research my problem.
9/27/12: received verification from AMEX & BBB regarding my statements.
9/28/12: received 3 e-mail from DTS: 2 re. Purchase continues to be delivered via USPS Priority & an order reimbursement.
10/1/12: received non-repaired camera from DTS. THE BOX I DELIVERED NOT REALLY OPENED.
Epilogue:
Discovered an area Nyc repair center.introduced them the camera on 10/1, it had been fixed completely on 10/4 for $25.00 significantly less than DTSis cost.
Ethical: Do Not ship belongings via web before you have investigated & read critiques, Plus I'm an idiot that has discovered his training.
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