I can't claim I'm happy with the CS at Piperlime.
I called today to confirm the standing of the return and was handled badly. Order # 13WV5XX, to get a set of Children Keen Targhee sneakers.
The very first repetition I talked with requested several concerns and may not really discover my purchase, she mentioned that it perhaps within the "outdated program" and he or she didn't have use of it. This appeared as though it had been an enormous task on her to complete.
She subsequently moved me to a different repetition who might begin to see the purchase, but just explained it requires "30 days to procedure a return" I told him it'd been atleast thirty days, he requested "that which was the day it had been delivered?" I told him I'd have to contact my spouse for a precise day it had been delivered.
Then he explained them was no further accessible, that we didn't think. It just required me one minute to locate them in your website: http://piperlime. Gap.com/search/product. Do? Pid=681077002&tid=plfr1r although in another shade. I'm like he was attempting to hit me down, and obtain me to hold up the telephone.
I had been handled by your CS representatives like these were doing me some type of benefit and that I ought to be thankful, actually from the ground supervisor called "Patsy".
These shoes were something special from my sibling for my child. She'd a precise set of the exact same sneakers, in an inferior dimension. They survived till she outgrew them-and she used all of them the full time.
The set we delivered created a sizable pit within the base of the boot, not from use, but from the manufacturer problem. This happened after she'd used the sneakers for under per month. Within moist and wet Washington, California, a set of sneakers having a pit within the base is useless.
I can't say I'm pleased with how your CS managed this issue, and that I will require this into consideration once we do our trip buying this season. Though you will not miss me like a client, I'm prepared to guess you'll skip my cousin and my mother. She will be obtaining a 38.33 credit back again to her Credit for this purchase so when she asks why I'll show her my encounter together with your team. I'm confident she'll be upset using the "present" she gave us.
This might appear to be an extended concept, but I just invested just as much time creating it when I did waiting on-hold together with your CS representatives.
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