They might care less - I Purchase a thermostat from Pellet Master for my Breckwell Range. After I requested the part and obtained verification that my purchase had been delivered I never received the component. I subsequently sent customer support following a month requesting exactly what the standing of my purchase was. The reaction was the following 'You purchase is on backorder. Cheers Pellet King". No additional information was handed and so I requested to find out more, perhaps an expected day?
The solution I obtained was "No Day hasbeen provided, cheers Pellet King". I experienced numerous emails with this specific "Customer Support Repetition" called Justine. She declined to reply or provide any useful info; I turned really discouraged as this site demonstrated no customer support, follow-up abilities or issues for my purchase whatsoever. Probably a-one guy show that may care less about this's clients. I ultimately bought my component from Zoobler.com and going to buy another Pellet Stove place for my fireplace. I've been revering my neighbors for this website because they provide the same components, aggressive pricing and far greater customer support.
That Is evidence that anybody may operate a web site although not a company.
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