I purchased tickets for a performance at Lincoln Center from the online ticket merchant TicketsNow. The price indicated on the TicketsNow website was $263. After placing my order through the website at the agreed upon $263 for the 4 tickets, I received an email confirming my order, but the charge on my card was the unauthorized amount of $1,224.75 I went to the Better Business Bureau and on their website they indicate that TicketsNow has had a total of 481 complaints issued by consumers in just the last 36 months specifically for the reasons I am stating:
From the Better Business Bureau website regarding TicketsNow:
“Consumers allege to have been charged overpriced fees for tickets purchased to shows and events, sometimes paying up to double the price for the purchase of the tickets. Additionally, consumers state that the offer and presentation during the sale of the tickets online is either confusing, misleading and/or appears to be an offer directly from the merchant or venue where the show and/or event is to be held, as opposed to an independent ticket broker.
“Consumer complaints further allege that upon realizing that the tickets they have purchased were significantly more expensive than the Face Value price - this price allegedly not having been disclosed in advance and consequently rendering consumers not able to make an informed purchasing decision - consumers allege to have had no recourses available to them; no refunds, no exchanges, and no cancellations, as per the company's contractâ€.
TicketsNow is a subsidiary of TicketMaster. How this flagrantly criminal operation has not been closed down is beyond belief.
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