We signed up with Restaurant.com about a month ago under false pretenses. A representative from their company came into our restaurant and reassured us that we were making the right decision to sign up. First, she promised alot of advertising and exposure but all we got were 2 little pictures and customers that tried to get away with paying the minimum. Next, she promised that only 1 certificate per day would be sold but we found out over 175 were sold in less than a month. Next, she said we would get customers that would spend much more than their certificates are worth but all we got were customers that spent the minimum or less even though they know the rules which are clearly stated on the certificate. The only ones that profit here are Restaurant.com. Our restaurant has not made ONE penny from any of the "customers" that have been sent from restaurant.com as a matter of fact we know those customers won't be back unless they have another certificate. We cannot afford to fill our tables with people that come in with a certificate they bought for$10.00, then spend another$10.00 to be at their minimum. At this point I have made $15.00. Oh, the tax goes to the government and the 18% gratuity goes to my server but I still have to cover my food cost, my overhead and servers salary. So, I have just given my food away to a table that won't be back. Currently my attorney is dealing with Restaurant.com. I hope if there are any other restaurants out there that have been lied to, manipulated and SCAMED by Restaurant.com they to will make similar postings.
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