I had an account with ebay for 4 years. From 2001 until 2004 I never had a problem with purchasing anything from ebay. When I decided to sell in 2005 thats when I begun to have problems.
Someone decided to keep bidding on my items and not paying for them. Ebay gave me a bunch of bullcrap steps to prevent this from happening but of course none of it worked. I forwarded all the emails and messages the person sent me, ebay agreed that it was the same person who was repeatedly bidding and not paying but refused to help me. I stopped using ebay (with a feedback score of 100% mind you) and of course they suspended my account for non payment of seller fees.
Now a year and a half later, they suspend my sisters account for association (How they knew we were associated is beyond me, but this happened the DAY AFTER someone flagged the sale of one of her items and ebay just canceled the auction. Without giving her the reason why of course. Probably harassment from the same person who was harassing me.). She also has 100% feedback. We don't even live in the same STATE, never mind the same household and haven't for years before we started using ebay (And when we lived in the same state we STILL NEVER lived in the same household). We have offered to send physical proof to show that we are not the same person, to add to the proof that they should ALREADY have on file (bank account information, addresses in different states, names ect.) and all they say is I understand your frustration but theres nothing we can do to help you.
How they are legally allowed to hold someone responsible for someone else's doings is beyond my comprehension. I mean really if my neighbor that I have lunch with every day shoots someone down the block can the cops arrest me because I eat with him everyday? Or if my sister owed $10,000 to her credit card company and I used her card once 5 yrs ago are they allowed to sue ME for her bill? Of course not.
While I know that these 2 things seem like harsh comparisons, for people who have given up their jobs, their entire LIVES, to sell on ebay and have had such illegal whims pushed upon them and have lost everything, its not.
And you know what else? Half of their "Rules" aren't even in the user agreement, nor can they be found in search. Even the customer service rep couldn't find associations ANYWHERE in the user agreement. What, they get to make up the rules as they go along? They are allowed to wake up on the wrong side of the bed today and just STEAL peoples money and ruin their lives, or just close your account for the fun of it and don't need a legitimate reason?
Maybe we should all band together and start a class action suit against the spoiled, greedy, uncaring machine that is ebay for having unclear rules and regulations and misrepresentation of their site. Maybe if we all start going to the news people like Help Me Howard or writing to people like Montel some of us can get some justice and at the least, prevent it from happening to others.
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