Item Requested: November 30th
Bought by Mastercard: November 30th
Cost was OBTAINED.
Purchase was suppose to be delivered by FedEx Ground in 5-7 Business Days.
On December 14th, FOURTEEN DAYS LATER, I named after NOT GETTING the merchandise. They stated the purchase "got missing" within the program and often they don't actually see-the purchase come through. I thought really disappointed but I attempted to calm, I thought like I'd been robbed. The guy talked together with his boss after informing me that it might consider in regards to a week to ship in my experience since the item had simply been subjected to and requested to printing. The boss stated he'd deliver it for me personally CONCERN in 2 Business Days.
Our purchase at this time hadnot actually been published or delivered, I used to be therefore surprised as of this lacklustre and absurd support. I settled normal delivery expenses to possess it for my loved ones holiday present. I sent on December 17th requesting them where my purchase is plus they apologized and stated that it'd appear prior to the christmas vacation. BUT which wasnot the problem or theory of the problem.
The thing is it isnot at all, NEVERTHELESS, after nearly 3 months of waiting.
Today, December 19th, I named so when I questioned about my purchase, he explained "one second please" and quit me on-hold for half an hour. I hung-up and named back and talked to some other individual, she apologized profusely and assisted me giving me a following # and explained that my purchase is likely to be delivered by today and it has been set under CONCERN overnight delivery and really should appear from the latest on Friday.
At this time, I'm expecting that it comes but I still have not gotten anything yet. I've recently read and observed a lot more grievances online about that company today plus they shouldn't maintain Company if they're simply getting the customers cash and never providing something.
I've reported towards the BBB nowadays and several other areas to be able to not need this occur to another person and also to have justice within this culture. This business isn't a company, its a fraud.
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