Complaint / Review
Elisa Lowe Hip Replacements
Failed to deliver goods as described and in a timely manner, did not provide refund as promised Atlanta Georgia

In 8/04, I contacted ebay seller Elisa Lowe concerning items she had posted. She replied that she had similar items in her Atlanta store and would arrange for me to look at items via internet pictures.

I selected an antique glider and two chairs. (purchased off ebay) She said that all items would be sanded, repainted and rustproofed. Cost of items $350 plus approx ship cost of $172, items would be shipped on Sept 16. (Elisa stated that if ship costs were lower, I would be refunded extra) I mailed personal check (#06480 for $522).

Over the next month, items were never delivered. My check to her has been cashed. I send over 30 emails pleading for the items, my money back. Just some form of communication.

She tells me items have been shipped. Items stilll have not arrived in mid October. I email (almost daily) requestin my money back. She states items have been shipped and gives me a Grehyound shipping #. I call Greyhound, they say number is not in system and items have not been shipped.

I give deadline of Nov 1 before filing a complaint. I want my money back, not items. On Nov. 1, I finally acquire a phone number. Her husband says items were shipped on 10/25/04.

I arrive at shipping center to find items similar, but not the same I ordered. Items are broken, rusty w/layers of paint (have not been restored as promised) AND ship costs were $102, not $172 (NO shipping refund given as promised)

I have have all correspondence, including pictures.