I have a continuing problem with rebates owed to me by this company.
On several occasions I have submitted rebate requests (meticulously filled out and triple checked as to correctness and attachements) to their processing center in Miami Florida at zip code 33102.
Most of the rebate requests are now either ignored or I receive a standard postcard invalidating the rebate request without providing a "specific" reason for the rejection.
The latest rejections were for:
- a 256 MB Lexar XD picture card
- a Kingson 64MB Flash drive
- Khybermedia rewritable DVD's
- V-Com SOftware System suite 5.0
There were a number of others but due to my travels, records on these were not kept as they should have been.
Since rebates are discounts that a company offers to induce a client to buy from such company rather than a competitor, the rebates due are funds due the client.
Why is shoplifting a crime, but non-payment of funds due to a custome condoned? Is there not a loss incurred in either situation?
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