I tried this website due to the higher offer I was receiving for my phones, one was brand new still and had the screen protector still on when I sent it out. It started out with me filling out their "quote" form online in which they give you an "initial" price they are willing to offer for your device. I accepted and they mailed out the shipping materials. I received the materials and sent my devices in USPS. That was the beginning. I kept the tracking info since theirs does not work on the site except to track the box they send. After tracking it I noticed it sat in the Sparks, NV hub for 3 days before another delivery service picked it up. Why not just use USPS all the way? What are they hiding?
I emailed and received a quick response stating it was still in transit. I live in BHC, AZ and I am only 2 days USPS or UPS away, however it took nearly a week for it to hit their so called warehouse. After they inspect your phone for another 2 days their buyer Brian calls you to give you a bogus line and an offer that is 1/10th of the original "quote". He stated since a newer phone came out it dramatically dropped the offer of my phone and he would offer me $10 right now for my brand new phone. I declined his offer and told him to ship my devices back to in which he stated he would get in touch with his warehouse to forward the information.
I went on their website to see if his quote was still standing for that phone. Low and behold it shows $145 for my phone that he states was worth only $10 because of the release of other new phones.
This is a bait and switch company! Do not use them for anything you need to send in, even if you are desperate. There are plenty of other websites out that will be willing to buy your devices and our probably more honest then this company is.
I learned my lesson, and at least I did not settle for their low ball offer. I just hope I get my devices back in the same condition I sent them out in.
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