I had an iPhone 4 that was nearly new, still in the box and in pristine condition. Used for less than a month when my company gave me an android to use. I decided to sell the phone on ebay or craigslist, but saw this website and typed in the info for the phone. Received a quote of $294. I could have gotten a bit more on ebay or craigslist, but the hassle factor made me go with the iphones for less option. I received a box within a few days with follow-up emails reminding me to send in the iphone. Sent it in and received an email stating that they had received the phone and it was going into inspection. After 2 weeks I realized I had not heard from anyone, so I called the company. I spoke with a receptionist who indicated that my phone had been inspected and that it was ready to receive an "offer". I felt that this seemed a bit shady as I thought we'd already agreed on the price. When I was transferred to Brian, he indicated that the inspection had turned up a large scratch on the face and back of the unit and that they could sent me a check for $130.00. First of all, I knew that the unit did not have a scratch and took detailed pictures of the phone before sending it. I mentioned that to Brian and he asked if the phone was new. I told him it was nearly new and sent to them in the original box with all of the original material. I also told him that his offer was ridiculous and that I'd rather use it as an iPod than take that amount of money. I told him to send the unit back. He went on about how backed up they were and that that getting my unit back to would take 3-4 weeks. Simply a sales ploy to keep the ball, or I mean the iPhone in their court. He started to haggle with me on the price asking what I'd take for the iPhone. I told him $294. He said that he could not offer that amount but would come up to $150. I laughed and told him to send the phone back. He again tried to make it like it would be a real pain to have to send the phone back and that he had money that he could offer me right now and get this transaction done. At this point I told him that I believed his company was receiving these units through fraudulent business practices. How a unit could be valued at $294 online and come down 55% is unbelievable.
Brian continued to throw numbers out and I finally gave in at a bit over $200., still much less than I expected. I did this because first of all they have my iPhone. I have nothing from them. They made a promise, I believed it and sent them my iPhone without realizing the scumbags that they are.
Beware of this company. Once they have your phone they can tell you whatever they want about the condition and you have no recourse. They could say the same to everyone and I really doubt that anyone ever gets the amount they quote on their website.
I hope that there are attorneys who read these reports and who will make an example of how not to do business online.
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