November Received Numerous Emails regarding free placement in Internet Malls.internet Advancment contacted me and told me that if I wanted my hobby to be a real business that they could get me on the top ten in Search Engine searches. Was promised reports showing placment (still to date, not one report)
November 29 Signed on. Gave them almost $1,000. They had to go in to my site and put in something called a Source Code. I did my website on a template and did not understand what to do.
February 18 Emailed my salesperson, requested report. Have not had any more hits, no orders, and am falling on my placement. I was on the first page until signing on with I.A. Received email from technician. He said guarantee didn't start until March.
April 8 Requested Refund. No reports, not on top ten, in fact can't be found. Was told that I was #18 for Scented Candles. I don't sell or make scented candles. Was told to go in to website and add specific key words on my front page. I did so.
April 13— Again Requested refund. Response from I.A. Your source code has been changed and you don't qualify for refund. I was extremely upset, he promised to go in and change the Source Code back for me.
April 16. Sent certified letter requesting refund and told them they did not have permission to bill my account.
April 28 Received email from Superior? Who said I had changed the Source code again and didn't qualify for refund.
May 3— Was told by another person, That the source codes had been changed and I didn't qualify. Went in to change them again and promised no billing for 3-6 months and to get me on top 10, also reports. (not one yet) He also told me that because my website was built by a template that the Source Codes change automatically within the Template. They had to have known that when I signed up, he knew immediately when I said I had used a template for my website. They went in the template and set up the source codes because I didn't know what they were let alone how to set them up.
June 9-contacted Consumer Protection Agency
June 25— sent letter to CEO of Internet Advancement to try to get my refund. No response.
August 25-26- received email from I. A that my credit card was denied for services. I emailed them that they were ripping poor people off.
August 30 Received another email that I would be billed for outstanding charges and the Source Code had been changed. Um& they are the only ones who have changed anything. I don't know how and still don't know what it is. I emailed them today and told them I would be submitting a letter to the Better Business Bureau and found this site.
I have records of every single conversation, every email, every name, every single correspondence to and from this company. They only have a contract to protect them. They do not live up to their part of the contract and won't give me a refund. They knew when I signed on that it was a template. They were in the template 3 or 4 times. They should have told me then...
I want my money back— in full!!!
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