Usacomplaints.com » Internet & Web » Complaint / Review: Clear Internet - Poor customer support and product. #907200

Complaint / Review
Clear Internet
Poor customer support and product

I came across not about bounce via a professional around March. At home my spouse worked at that time and that I had only purchased my Ipad. The entire 4G support strategy seemed such as the greatest thing since she can use the device in the home while my Ipad is taken by me on the highway utilizing the little wireless system (apollo?). I began my path time and ripped the trigger.inside the 2 times we recognized the device was incompatible with my spouse's work gear. Plus, the "4G" support was exceptionally terrible! I actually got it to work well with me to determine if it'd function elsewhere however no chance. I named them withing about 4 times of my path obtain my cash back and to stop my consideration. I talked to some repetition who declined to stop my consideration despite the fact that I had been still in my own path time. After insistence and many calls they eventually got a manger about the telephone to stop my bill. They decided to return me within the quantity of $86.56 that we think is i settled to begin support. I shipped their gear back again to them in a heartbeat for my reimbursement and went to advantages. After months of looking to get your hands on them for my cash and calling, i did not obtain a cent. Over a few months i named yet no quality and named. I had been informed so that they could not help me that I actually donot have a merchant account together. The fight extended and was fought in difficult! I obtained a contact that we pasted below for the viewing joys today! Anyway, i named them soon after and also to my shock consideration pass-code and my title was acknowledged after i pretended like I'd re instate my support. To seeking that which was owed to me instantly, i delivered. The support representative was confused and maynot describe herself, and so I requested to become aimed to some supervisor who insisted that two discounts were created by them to my charge card within the levels of 19.97 and 19.41, which incidentally i never obtained in March. I were right before me and understood this since my bill claims are online. Used to donot notice breaks or any discounts for that two quantities that are stated. The supervisor stated the credit was rated credit i never got and was never made conscious of to start with which. I had been informed that I'd be returned within the precise quantity of $86.56! These tried to take-me for a I had beennot opting for. I had been involved for 30 lengthy moments in dialogue of continuous refusal in the "supervisor who incidentally would not provide me her complete name (title: Zal, ID #50173) I required to talk to who actually else was greater about the stores of order. She set me on-hold for what appeared like anniversary and delivered with guarantee and apologies the choice might still remain. I tried and held my composure despite the fact that my spouse was within the history shooting Y - BBB problem risks and weapons. I merely hung-up in the centre of her "I really hope we were of hel on her behalf..." It had been hell okay! Just like i was cheated I am exhausted, exhausted, and feel. I'll do whatever it statements, lies, and requires to prevent these client rapists of the misuse! Please support

""""OBVIOUS Client,

You recently ended your Instant websites from OBVIOUS. We're sorry to get rid of you like a client. We'd prefer to discover what issues you'd together with your support that is OBVIOUS to ensure that our errors can be fixed by us. Enhance and your goal would be to hear our support for the clients.

We'd appreciate you getting about five minutes to answer some concerns about your expertise like an OBVIOUS Client.

If you believe there's been an error please contact OBVIOUS Customer Service at 1-888-888-3113.

Follow this link towards the Study:

Consider the Study

Or backup and stick the link below into your online browser:

Http://cicero. Qualtrics.com/WRQualtricsSurveyEngine/? Q_SS=6QJSr21s2jAGhHS_emq9p2U1E8yhWAY&_=1

Thanks for the time.

Really,

Clear


Offender: Clear Internet

Country: USA   State: Florida   City: Orlando

Category: Internet & Web

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