I purchased the Telepc in March to develop my mortgage business. The promise of 30 to 40 loans a month being developed out of this system sounded promising. I (being conservative) figured 5 a month which would still be pretty good.
I received the machine and immediately had to wait for 3 weeks to get support because Andy, my sales man, had a trade show to attend. I figured out how to get the system up and running myself but still had some questions. After one full month, I received my first technical support and got some kinks worked out.
Since that time, I have placed somewhere in the vicinity of 10-15 calls for support to "Andy" my sales rep and as far as I can tell the only person at AMT Group, Inc. I have received 1 call back to help me. Immediately after that call I had another question and Andy had mentioned he would be a trade show again and leaving the following day. I called back on the tech number and paid for my long distance to recieve one more bit of information to be again greeted by an answering machine.
I have never heard from Andy again. I have called repeatedly and never received on call back. I paid $9900 for this system which he generally sells for $20,000! I guess once Andy gets the money he forgets about his customers. Well, I don't forget when I spend that kind of money and if you are thinking about buying this product, don't expect any service afterwards.
0 comments