I ordered $23 worth of parts, entered my billing address and credit card number for a $23.34 order. Only afterwards do they say they're actually charging me $84.03. Their website has no contact or cancellation info, their emails are from hidden/fake addresses so you can't reply, and their contact form is hidden, purposefully hard to use. Finally, their policies say I can't cancel my order and that filing a stop payment with my bank will result in a $100 fee.
Sure the owner can claim that you should've read the policies. But I don't plan on violating the policies until I find out he's charging $84 instead of the $23 advertised! By comparison, I can get the same stuff from Amazon for $47 including shipping. There is no way it costs $60 to ship a battery and charger, even from China.
Their terms even say "Buyers who initiate any type chargeback/financial dispute of any kind, use of vulgar language whether in the form of verbal or written communication, any action which is deemed less then professional in nature, the customer will be in violation of our Buyer Conduct Policy." — what happens when you violate that policy? Doesn't say! I'm assuming the owner thinks that he can take money from people who speak poorly of him.
This business is deceptive and fraudulent. They even hide their contact info & make their feedback form almost useless to discourage complaints. We need to do whatever it takes to prevent dellpartsnmore.com from extorting more people.
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