We're so sorry we fell for the Compuserve rebate scam before finding this website. Woe is us. We have the same complaint as everyone else. They owe us $400 & haven't sent the r4ebate check.
Bought computer & signed up for Compuserve on-line in August. Received letter in September saying we hadn't signed up with Compuserve. Called them, were told it was all straightened out. After 2 months & no check, called again & was told there had been an accounting problem in September when the Compuserve rep. Handled our phone call. Check to arrive in 8-10 weeks.
It is now late December & called Compuserve today. Could get no information about revate status from Compuserve rep. On phone, not even reps ID # which have obtained in previous calls. Compuserve rep. Offered to send new check to arrive 8-10 weeks. Very funny.
Also having trouble getting $100 rebate out of CompUSA. The only reputable company in the whole deal was Hewlitt-Packard who manged to get us our $150 rebate from the same computer sales transaction within 4-6 weeks of purchase. Don't know what to do next so am looking on-line for information about where to file complaints about Compuserve. Any help will be much appreciated. Thanks. M & m
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