Usacomplaints.com » Internet & Web » Complaint / Review: Skype Technologies - Skype acquired by Microsoft Skype rips off customer credit, charges for no connection, no sound, we need to stop this!. #799111

Complaint / Review
Skype Technologies
Skype acquired by Microsoft Skype rips off customer credit, charges for no connection, no sound, we need to stop this!

On Sunday, 1-8 I was trying to contact my family in Cuba. Skype charges over $1.15/minute for this call. I remember they ripping me off before and delaying my credit and me having to call Paypal to fix it in another times, so this time I am not tolerating their greed anymore.

I was able to connect the first time and spoke for about 2 min. When I charged my account again I had a total of $10.35. So I called immediately after I recharged the account, knowing that my mother would be there waiting on the phone and knowing that the connection was good today. The phone rings, it sounds like they pick it up and guess what? Nothing on the other side. Absolute silence, not the sound of a bad connection, but simply nothing. I got alarmed, hanged up immediately (my credit lowered to about $9.00 already) and called again. Same problem, and before I had hanged up my credit had gone to $7.


Offender: Skype Technologies

Country: USA   State: California   City: Palo Alto
Address: Palo Alto, California
Site:

Category: Internet & Web

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