Usacomplaints.com » Internet & Web » Complaint / Review: Canvas People - They Take your money and Keep their Canvas. #793449

Complaint / Review
Canvas People
They Take your money and Keep their Canvas

So here is the deal. The company takes your order eagerly online. The whole process of downloading a picture is simple but they never give you a preview of what the picture will look like. But, that is beside the point.

You place the order and then you NEVER hear back on when and if your canvas will ship. It may come, it may not. If you send an email inquiring, you NEVER hear back. If you ever do hear back, from what I have heard from others, then they will tell you the "item is delayed due to an inventory problem". Ridiculous excuse.

I placed an order, they took my money, I never got the product despite emails and ultimately a notice that it was either in processing, production or perhaps in shipping - the company didn't know I guess.

They may make a product that is good (I don't know because I never got the product) but they don't give any idea of when or if the canvas will ever ship.

Bottom line: PAY MORE AND GO WITH. That company may be a bit pricey but they communicate well and ship usually within 2 days or so and let you know where your product is EVERY step of the way. STAY AWAY from the CANVAS PEOPLE! You get what you pay for: HALF A* service. 2 thumbs down.

Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.


Offender: Canvas People

Country: USA
Phone: 18556241111
Site:

Category: Internet & Web

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