I purchased a Remote Controlled (RC) Truck from Robert J Frank, which he advertised as a New Item. When I received the item I found that the box had been opened. After further investigation I found that the truck had been damaged along with the transmitter.
I contacted Robert J Frank and he took the attitude that I bought it and now it was my problem. When I followed up with second contact he took on a childish attitude and accused me of breaking it and then wanting him to replace the item.
I would expect a business to have a more professional attitude to correcting their mistakes. So I ended up with an item that I had to go back to the manufacture for support.
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