Usacomplaints.com » Internet & Web » Complaint / Review: Google adwords - False Clicks Overcharge. #789277

Complaint / Review
Google adwords
False Clicks Overcharge

This can be a follow-up of the distribution that I put many days before.

This Can Be A the reaction from Google Adwords and my reaction to them.

Our Reaction To Google Adwords:

Hi Vivian,

Re-Credit of $48.62

I noticed my statement proceed from on average $75/month to nearly $300 in one single month.

There is no advantage or worth within this for my organization whatsoever. NONE, ZERO, NADA

There is a time from Nov. 10-14 where every day the consideration maxed-out at about 24.00/day, while IN MOST preceding weeks the total amount per day averaged $2 3/day.

After Nov. 14, the quantities fallen again but only back again to aver. $8.00/time. (till I stopped all strategies).

Anything quite bad is certainly going on below, Vivian

You are able to be assured there is ZERO escalation in my company during this period, or afterwards, because of these ticks. Links to my site were randomly positioned on websites by google that had nothing related to my company. It was done-for the real reason for growing googleis income, not mine.

Although I really believe that it's feasible that you simply oneself, Vivian, genuinely believe that supplying a $48.62 credit might please me, I should let you know this is wholly worthless. The rise in ticks in the period under consideration (whole month of Nov. 2011) is wholly misguided and is really a major mistake and misappropriation about the section of google.

I think about this highway robbery.

I can not imagine just how much googleis income improved during this period from others escalation in careless ticks after being positioned on unnecessary websites. Perhaps google desired to provide every worker a pleasant Holiday benefit, so that they simply took it from their clients...???

After being an extremely strong google adwords client going back many years I'm completely dissatisfied using the perceptions, techniques and guidelines of the business.

That Is horrible business practice.

I'd suppose a-class-action suit is headed the right path due to these steps.

FYI, a duplicate of the mail is likely to be published on as numerous criticism websites when I select.

Google's Prior Reaction and endeavor at appeasement:

Thank you for the endurance while we examined the consideration for you personally.

The escalation in exercise you observed seems to be partly a

Consequence of the submission of one's advertisements about the Google Community. It is

Regular to determine a rise in ticks and thoughts whenever your advertisements

Start operating on our Research and Show Community and items.

However, it seems that a few of the elevated exercise you observed

Was a direct result broken clicks your advertisements obtained on the website within our

Display Community. Thanks for getting this problem to the interest.

I would like to assure you this conduct was watched & most of the

Invalid clicks during this period was blocked out. Furthermore, we

Have utilized a credit of $48.62 for ticks which werenot blocked on,

And also the credit hasbeen utilized on Nov 23 within the consideration, which

Seems like a support modification. Please also realize that this websiteis

AdSense bill continues to be handicapped and also the writer won't be

Permitted further involvement within the Google Community.

We attempt to update our recognition systems to proactively fight

Invalid press exercise. Thanks for the help with our

Analysis.

Do I would like to know when there is other things I will help you with.

Season's

Greetings

Truly,

Vivian

The Google AdWords Group


Offender: Google adwords

Country: USA   State: California

Category: Internet & Web

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