I received credit voucher offer towards purchase of a laptop computer, and I mailed check# 6666 for the balance of $239.95. On Sep 23, I received a letter from the Sweepstakes Clearing House that my check was returned. When I went online to check my Bank of America account, I found out that the said check was in fact paid/posted on Sep 22.
On Oct 3, I got impatient waiting for the laptop, so I called customer service at (214) 915-7100, talked to a "Wally", and he requested me to send him a printed copy of Bank of America's posting information and actual picture of the check. On the same day, Oct 3rd, I emailed him the information.
Today, Oct 17, I called again customer service and was able to talk to a "Terrence". I referenced to him the Oct 3rd email where I enclosed a printed copy of Bank of America's posting details and picture of the check# 6666.
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