Usacomplaints.com » Internet & Web » Complaint / Review: Bit Defender - Unauthorized payments. #690975

Complaint / Review
Bit Defender
Unauthorized payments

In January I requested/bought Bit Defender Anti Virus 2010 via the web, in those days I'd a dialup internet connection. After numerous efforts to obtain the merchandise without accomplishment I approached Bit Defender via mail to see them that I really could not obtain their item and demand a return. They explained that I'd to get hold of Avangate.com to obtain the reimbursement that we did, they stated I'd waited too much time to obtain the reimbursement (30 days) I'd overlooked to get hold of them since I had been therefore annoyed by the shortcoming to keep an web connection long enough to accomplish the download of first Bitdefender, then another Anti Virus item. After I described this case for them they stood quickly against refunding my income. I them advised them via mail and telephone that used to do not need and wouldn't purchase their service again, Jan. 2 they delivered a contact telling me that my 2010 permit was going to end which I had a need to buy a restoration easily desired to proceed this support, which after I created that purchase I really could also allow an "car-restore" permit choice. I had been also educated within the same mail that I'd have the ability to eliminate the "car-restore choice" anytime by opening my consideration at https://secure. Avangate.com/myaccount. I informed them via mail and telephone that I don't need the program as well as covered "based on them" the car-restore wasn't switched on re; my bill.in the end this-they eliminated the resources from my checknig acccount AGAIN! Don't work together!


Offender: Bit Defender

Country: USA   State: New York   City: West Valley

Category: Internet & Web

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