Usacomplaints.com » Internet & Web » Complaint / Review: PayPal Inc - Uses fraudulant means to place limitations on multiple accounts. #688114

Complaint / Review
PayPal Inc
Uses fraudulant means to place limitations on multiple accounts

On June 6TH my son received an email from PayPal stating that limitations had been placed on his account. Ostensibly, his PayPal account was linked to three others by "several pieces of information". At least one account had a $2,000 negative balance that had to be cleared before the limitations could be removed; he was required to submit his Social Security number to PayPal.

Within 24 HRS. Of my son submitting his information I received an identical email from PayPal and was told to follow the same procedures. PayPal had somehow linked both our accounts with my son's Social Security number; prior to which our accounts and two others were supposedly linked only by a mysterious email address that neither of us had ever heard of before.

My son was told that he supposedly had PayPal accounts linked to three different addresses and banks which he used to order things from ebay and then closed out the bank accounts. One of the PayPal accounts is his; one mine; the third belongs to my eldest son... All of which are in good standing and currently frozen by PayPal. The "delinquent" account is still a mystery at this point.

When asked for dates, names, and bank account information PayPal gave us both the runaround. Every time either of us tried to talk with a PayPal representative we were given different information; at one point by the same person during one phone conversation. They even claimed that my son had committed supposed fraud from multiple addresses where he never resided.

I was told that this "fraud" happened in 2005 but it took PayPal all these years to complete their investigation. My son was told PayPal would need 14 days to investigate their charges; they then handed down a guilty verdict in less than 24 HRS. He then was told the fraud happened in 2005... Wait, it was 2008... PayPal can't even decide on a date but can hand down a guilty verdict... How?

In the end PayPal somehow even got enough information on my son to include his wife's parent's and grandparent's addresses in their list of false residences but refuse to submit proof of their allegations. Unable to afford legal council, we are at PayPal's mercy: none of our accounts can be cleared or deleted as PayPal has locked them down. Looks like the Beast wins again, folks.


Offender: PayPal Inc

Country: USA   State: California   City: San Jose
Address: 2211 North First Street
Phone: 18882155506

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google